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Total Quality Management (TQM)

Total Quality Management (TQM)

Stop for a second, and think of all the pieces that need to come together to deliver a product to your customer.

From the time your customer considers purchasing your product to the delivery of that product, how many processing points are there? Dozens? Hundreds? An order is placed. A requisition is made. Raw materials are ordered. Items are manufactured. Finished goods are inspected. A delivery method is set. Customer contact is made.

Watch the short video below to find out how to put this into practise.

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