How to Build a Rapport in Coaching
Building a rapport within a coaching relationship is essential. It improves communication and helps both parties understand each other. Limiting effort in building rapport will mean that later on in the coaching relationship you will need to exert more energy to convince your client to take the required action. But in what ways can you build a rapport with your client? Here are five tips to get you started…
Listen to Them
Don’t ask a question and immediately interrupt your client when they are trying to answer. Pause after asking a question and give the other person time to express their answer. Doing this shows your client the respect they deserve. And this helps foster trust between you both which can really influence their behaviour within your coaching sessions.
Focus on your client and give them your full attention while coaching – forget about anything going on in your life or the room around you or your mobile phone. It’s easier to trust someone who isn’t waiting for an email or a phone call and only giving half of their attention. Being late, lacking input, not showing interest and a failure to prepare are also damaging. Be enthusiastic, interested and have anecdotes and up to date knowledge to share.
Mirror Their Behaviour
In order to make the other person feel comfortable talking to you, it is helpful to mirror their behaviour. If they speak slowly so do you, if they only use simple language so do you. Doing all of this will help them feel like their coaching sessions are a safe space where they can relax and speak freely and frankly.
Ask a Lot of Questions
If you appear interested in them, not only will they be interested in you, they will also trust you more. This is because when we feel isolated we feel less safe but when someone shows an interest we feel safer. And by asking questions you show a deep interest in what they have to say.
Try to understand where they are coming from
Acknowledging what they are saying will demonstrate your understanding. This means that you have heard them – not that you agree. This removes any feeling of vulnerability because it is easier to trust someone who is listening to what you say and think.
Following these five points in your coaching sessions will strengthen your relations with a client. And it will build rapport that will make your role as a Coach easier when you give actionable advice.
Will you be using these tips in your coaching session? Let us know how you get on with them through our social media pages.