Unit 19: External Business Environment - RQF level 5

Credit value: 15

Unit aim

This unit enables learners to gain understanding of the impacts of socio-economic change, legal and political environments and statutory requirements on business and service industries.

Unit abstract

This unit investigates the external factors that affect the operation and strategic development of commercial organisations, with a focus on business and services operations such as hospitality and catering, hairdressing and beauty therapy, sports and leisure, and travel and tourism.

It is a broad-based unit covering the diverse range of external influences that affect business development, such as socio-economic change, legal and political issues, and the statutory requirements for establishing and developing a business operation.

The unit provides the basis for more specific specialist study of aspects of business management. Learners must ensure that their evidence relates to the hospitality industry.

Learning outcomes

On successful completion of this unit a learner will:

  1. Understand the impact of socio-economic change on the development of commercial organisations in a business and services industry context
  2. Understand the effect of legal and political environments on business and service industries
  3. Understand the statutory requirements for establishing and developing a business and services operation.
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