The aim of this unit is to give learners knowledge and understanding of the importance of managing the flow of information and knowledge in an organisation.
1. Understand the need to manage information and knowledge within organisations
1.1 Analyse the main features of information management
1.2 Explain the relationship between data, information and knowledge
1.3 Analyse the concept of knowledge management
1.4 Analyse the benefits information and knowledge management brings to organistations
2. Understand the role of ICT in managing information and knowledge
2.1 Describe the types and nature of organisational information systems
2.2 Explain how information and communication technology (ICT) affects organisational communication
2.3 Evaluate how ICT can be used to disseminate knowledge throughout the organisation
3. Understand the links between knowledge management strategy and competitive advantage
3.1 Explain the role and importance of knowledge for organisations
3.2 Analyse the importance of maintaining a learning cultures in a changing environment
3.3 Evaluate how knowledge management strategies and processes facilitate and support organisational learning
3.4 Evaluate the relationship between organisational learning and competitive advantage
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