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Unit 5: Operations Management
Description of unit
The aim of this unit is to enable learners to grasp an understanding of the operations function within an organisation. They can then develop this knowledge to include elements of product and job design, planning and control and methods for improvement.
Summary of learning outcomes
To achieve this unit a learner must:
1 Examine the operations function
2 Understand the importance of strategic operations management
3 Examine the organisation of the operations process
4 Understand how planning and control are used in operations.
