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Unit 2: Managing Change
Description of unit
This unit looks at the development of practical leadership skills at a non-strategic level, within the rapidly changing working environment.
Management has often been defined as creating change through people, and this unit encourages learners to adopt this approach to change. It is designed for managers or potential managers working at first line or operational level who are seeking to change ongoing systems and processes in the workplace. Learners will gain the realisation that it is only through the people that they work with that change can become successful.
This unit will allow learners to take a problem solving approach, initially defining issues and then looking at options, before selecting an appropriate route to change. Finally, the unit looks at planning for implementation and evaluation of the change itself. There will be an emphasis on involving those directly affected, to gain their experience and knowledge as well as their commitment to, and ownership of, the change itself.
Summary of learning outcomes
To achieve this unit a learner must:
1 Explore and define an issue requiring change
2 Develop plans to involve and lead stakeholders in planning the change
3 Plan the implementation and evaluation of the change process.
