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Unit 5: Management of Change
QCF Level: 5
Credit value: 5 credits
Aim
This unit provides the learner with the skills to engage in the process of managing change in the workplace.
Unit abstract
Research indicates that organisations undergo major change approximately once every three years, whilst smaller changes occur almost continually. There are no signs that this pace will slow down. Organisational change is increasing and all organisations are being challenged by change. There is no single model of change and no single solution to the effective management of the change process.
In this context managers need to be able to introduce and manage change to ensure the organisational objectives of change are met. They have to ensure that they gain the commitment of their staff, both during and after implementation.
Often, at the same time, they need to ensure that business continues as usual. For these reasons, it is important that how change is managed is considered carefully by organisations. Whilst each change situation will be unique, there are still a number of common themes that will help ensure the change process has the greatest chance of success.
It is important that resistance to change is managed appropriately as failed change efforts are costly to an organisation. Involving people from the beginning, explaining the reasons for change clearly, having a clear plan, direction and vision and respecting the viewpoints of others are all part of effective change management.
People often do not like change if they have no sense of control over the process. If they are involved and have the opportunity to contribute to the process they are much more likely to embrace the change.
Learning Outcomes
To achieve this unit a learner must:
1 Be able to identify issues requiring change
2 Be able to plan for change
3 Be able to implement the change process.
