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Frequently Asked Questions
Distance Learning FAQ
The answers shown here have been gathered from questions asked by our current and previous distance learning and classroom students. Click on a question to read the answer.
When can I start one of your courses?
How flexible will my study schedule be?
How much support will I receive from you?
How do I decide which course is best for me?
How do I pay for my course?
Are there any other costs that I will need to pay?
Do you award scholarships or give discounts?
If I am not satisfied, can I have a refund?
Our internal audit processes and the external verification processes applied by our accreditation bodies and quality auditors ensures that you should be fully satisfied with your choice of course, the study materials, and the support you receive from your personal tutor. However, any request for a refund will be investigated and in genuine cases we will return or replace your course.
For full information on our refund policy, please see our Terms & Conditions page.
